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Term and Conditions for EXPLORE at Ellel Pierrepont

Terms and Conditions

For EXPLORE at Ellel Pierrepont

Statement on Restricted Services:

Ellel Ministries International exists to teach the principles and practice of Christianity so that Christians may be drawn into a deeper relationship with God through Jesus Christ. For an understanding of the Christian beliefs and ethos of Ellel Ministries International see “What we believe”. We are open to all who are seeking Jesus Christ and who wish to benefit from this ministry and who seek to use our services for this purpose. We reserve the right to not allow our services to be used in a way that is contrary to our Christian beliefs and ethos (and therefore potentially harmful to those our ministry seeks to help).

House Rules:

To avoid conflict with our ministry purposes and our Christian beliefs and for the safe-guarding, comfort and spiritual welfare of our other guests and the team, the following are not permitted at Ellel Ministries centres:

  • Alcohol, recreational drugs or any form of substance abuse. Smoking (including e-cigarettes) is only permitted outside, in designated places.
  • Verbal abuse or aggressive behaviour.
  • Any sexual intimacy outside a traditional biblical marriage.
  • People sharing a bedroom who are involved (or intend to be involved) together in an intimate sexual relationship outside a traditional biblical marriage.
  • Inappropriate or excessive public displays of sexual intimacy or affection.
  • Pornographic material, including on-line access.
  • Religious practices (including occult) that are not consistent with our Christian beliefs and ethos.

If you are unsure whether something may fall outside activity permitted at our centres, please seek guidance beforehand from the relevant centre.

For further information on the Christian beliefs and ethos of Ellel Ministries International, including our understanding of marriage, see “What We Believe” and our statement of faith.

Please note that by signing up to EXPLORE you acknowledge that Ellel Ministries is an organisation which teaches the principles and practice of traditional biblical Christianity.

Registering for Explore

We will endeavour to confirm whether your registration for EXPLORE has been successful within 10 working days of receiving your application.  If your application is successful, our Bookings Department will then contact you to confirm arrangements for the course.

Registration Deposit Refund Policy

If your registration is successful, then the £75.00 deposit will be retained. £50.00 of this will be deducted from the amount due for the first EXPLORE event (dependent on the type of accommodation chosen). In the event that your registration is not successful, then you will be refunded the £75.00 deposit in full. If you are accepted on EXPLORE, but decide to withdraw your registration after being accepted, then your deposit will NOT be refunded.

Deposits, cancellations and transfers for individual Explore courses

Please note that by signing up to EXPLORE you are agreeing to pay your £20 deposit each month for the next event and to pay the remainder of the balance at least 2 weeks before the actual event starts. Bookings for the next course can be organised with our Reception on Saturday.

All cancellations will attract a cancellation fee. If you cancel more than 2 weeks prior to the start of the event you will be refunded any course fee paid minus £20 cancellation fee. It may be possible to transfer the deposit or course fee paid to the next EXPLORE course where appropriate.

If you cancel between two weeks and 48 hours before the event starts you will be refunded 50% of the course fee. No refunds or transfers are available for cancellations made less than 48 hours prior to the start of an event.  

Booking Information for individual Explore courses

Ellel Pierrepont Reception will be open on Friday from 4pm to 7pm. If you will be arriving outside this time, please contact reception to make alternative arrangements for your room key. Each EXPLORE event begins with an evening meal served at 5.45pm to 6.20pm, followed by the first teaching session at 7.30pm. The EXPLORE course finishes at 9pm on Saturday. If you intend to stay at Pierrepont on Saturday night, please make sure you have booked and paid the extra £35 with our Bookings team in advance. We will unfortunately not be able to accommodate last minute on the day B&B bookings for Saturday nights.

Accommodation

If you have requested accommodation, we will try to meet your accommodation preference, subject to availability. If you decide to withdraw your application because your preferred accommodation is not available, your deposit will be refunded to you in full. If you need a ground floor room, please arrange this upon booking.  

Bed linen and a towel are provided at Pierrepont, but please ensure you bring your own toiletries. You will need to vacate your room and hand in your room key on the final day.

There will be a £10 refundable key deposit payable upon arrival, which will be returned to you when you hand in your room key. You will need to vacate your room and hand in your room key by 11:30am on the Saturday (guests staying until Sunday will be given arrangements in their booking email).

Meals

We offer a set menu for our main meal. We are not able to cater for any special diet (e.g. vegetarian or gluten free), however, we are able to supply non-dairy milk or gluten free bread as an alternative at our meal times. Please let us know in advance if you require this option.  Breakfast is available from 8am – 8.30am, lunch is served 1pm-1.30pm and dinner is served from 5:45pm – 6.20pm. Unfortunately, we cannot save meals outside of these times.

Use of Electronic Equipment

Please note that guests using any of their own portable electronic devices, including items such as lap top computers, chargers and hair dryers, do so entirely at their own risk. Ellel Ministries will not in any way be held responsible for any loss of, or damage to, or injury or damage resulting from, the use of such items. Please note that the electricity supply in the UK runs at 230 volts.

Transport & Parking

Guests are responsible for making their own travel arrangements to and from Ellel Ministries. Please arrange your own transport in advance. We have free parking available on site. Using the car park is at your own risk. Ellel Ministries cannot be held responsible for damage, loss or accident.  

Our nearest train station is Farnham. From here, it is a 10min taxi ride to Pierrepont. If you have pre-arranged a taxi, please honour the booking or let them know in advance if your travel arrangements have changed.

Further information

Should you have any disability needs or require any further assistance, please contact us on 01252 794060 (Tuesday - Saturday 9.30am-5.30pm) and ask to speak to our Explore event co-ordinator.