This policy was last updated on 30th July 2020.
Protecting our guests and helping everyone feel at ease
Ellel Ministries is founded on Luke 9:11 “Jesus welcomed the people…” and for almost 20 years the Lord has been using the ministry here in Australia, and all over the world, to be a place where His children can meet with Him and receive a touch of His Spirit. The ongoing testimonies of what God has done have been amazing, and all Glory goes to Him.
The safety and wellbeing of our guests and team members are always at the forefront of our minds. We have been working hard to adopt new safety measures to help everyone feel confident that our Centre here at Ellel Sydney is a safe place to be. We have built into our normal working practices an increased cleaning and sanitising regime, and measures to protect your personal space wherever possible. This guide details the measures we currently have in place to ensure everyone’s safety and wellbeing are carefully considered.
All this does mean that things may feel a little different for a while, but rest assured we are actively monitoring Government guidelines and will adapt and respond with best practice at all times. We are confident in the operating procedures we have in place, but we are more confident in the faithful God that we serve. Our fundamental trust that God is not surprised or limited by anything gives us confidence that even if things are run a little differently, God will still move powerfully in the lives of His people. Nothing can replace the importance of prayer and trust. He is our guide and our shield throughout these days!
This God - his way is perfect; the word of the LORD proves true; he is a shield for all those who take refuge in him. Psalm 18:30
Be assured – we are working hard to keep you, and all our team safe, but we are also praying hard! We love nothing more than hearing how welcome and “at home” our guests feel, and we cannot wait to welcome you back. Our prayer is that even though some practicalities may be different you will feel just as comfortable and able to relax and enjoy the Lord’s presence as ever.
With many blessings
Paul Ryan, Ellel Sydney Centre Director
From the minute you step through our doors, you can be confident of the measures we have in place to help us all to stay safe. We will also give regular reminders to our guests and team members to adhere to social distancing guidelines to protect each other’s personal space.
There is signage throughout our Centre detailing instructions and safety measures to protect your well-being.
- Hand Sanitiser
Hand sanitiser is available at all entry points to the main facilities, as well as in many other locations around the property for both guests and team members.
Public and team member areas will be regularly cleaned and sanitised.
- Social Distancing
Social distancing measures are in place in line with current guidelines.
A team member will welcome you on your arrival at our Centre. Your temperature will be taken, and we will remind you of the government guidelines on social distancing, as well as some of the measures we have in place to facilitate this. If your temperature is above 37.5 degrees you will be lovingly prayed for and asked to return to your home.
- Reception and registration
Our receptionists will be behind screened shields, which is for your safety and for our staff.
We ask you to please sanitise your hands before touching any of the resources and only touch the books if you are seriously considering buying one.
- EFTPOS Machine
We are asking guests to please pay, and make donations, by contactless payment wherever possible. The EFTPOS machine will be sanitised regularly.
Around the Centre
- Social distancing
Our Dining Room and Meeting rooms have seating that is socially distanced according to current guidelines to help protect your personal space.
- Lounges and Rooms
All communal rooms will be limited to a maximum number of people per room, and socially distanced seating will be required.
Meals will be arranged with social distancing in mind, and safety precautions in place. All meals and snacks will be served by a staff member. There will be no buffet-style dining.
- One-way Systems
There will be a one-way system in place for entering and exiting the conference hall, to avoid unnecessary contact between guests.
Our team will be wearing Personal Protective Equipment in line with current government guidelines to prepare and clean all bedrooms.
- Linen & towels
Guests are to provide their own linen and towels.
- Minimal Printed Materials
Guests will have their own copy of all relevant course notes and material.
- Room Capacity
The occupancy of all our rooms will be based upon current legislative requirements.
Prayer Ministry & Worship
Worship involving corporate singing will be omitted during this time under government guidelines.
- Times of ministry
Most prayer ministry will be led from the front by the teacher. Any individual prayer ministry will follow the current legislative requirements for social distancing.
Our teams are praying for you during your stay. Our Centre runs on prayer!
We Need Your Help Too
As much as we can’t wait to see you, to keep both our team and all guests safe, we need your help…
If you or anyone in your household or workplace has any flu like symptoms which are similar to COVID-19, we ask you not to visit Ellel Sydney. Likewise, if you have visited an area which is a known Covid-19 hotspot or have been in contact with any person who has been, we ask you please not to visit Ellel Sydney. If you do develop any symptoms whilst at Ellel Sydney, we will ask you to isolate yourself and call the emergency phone number provided on the back of your bedroom door.
- Hand Washing
Please wash your hands regularly for at least 20 seconds with soap and water. Hand sanitiser is available throughout our Centre.
- Social Distancing
Please adhere to social distancing guidelines at all times.
- Contactless Payments
Please use contactless payment at our Bookshop and please pre-pay for your attendance on our events before you arrive, where possible.